Privacy Policy

Last updated: June 2026

DigitalCoz ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit digitalcoz.com or use our services.

1. Information We Collect

Information you provide directly:

Name, email address, phone number, and business details submitted via our contact or enquiry forms
Messages or communications sent to us via email or WhatsApp
Job application information submitted to hello@digitalcoz.com

Information collected automatically:

IP address, browser type, operating system, referring URLs, and pages visited
Cookies and similar tracking technologies (see Section 6)
Data collected via Google Analytics, Meta Pixel, and similar analytics tools

2. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide the services you request
Send relevant communications about our services (with your consent where required)
Improve our website, services, and marketing campaigns
Measure the effectiveness of our advertising (Google Ads, Meta Ads)
Comply with legal obligations
Prevent fraud and ensure the security of our website

3. Legal Basis for Processing (GDPR)

Where applicable, we process your personal data on the following legal bases:

Consent — when you submit a form or opt into communications
Legitimate interests — to operate and improve our business
Contractual necessity — when delivering services you have engaged us for
Legal obligation — where required by applicable law

We do not sell your personal information. We may share data with:

Service providers — including web hosting (Hostinger), email providers, and analytics platforms, strictly to operate our business
Advertising platforms — Google and Meta may receive anonymised conversion data to optimise our campaigns
Legal authorities — where required by law or to protect our rights

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 3 years. You may request deletion at any time (see Section 8).

6. Cookies

We use cookies and similar technologies to enhance your experience. These include:

Essential cookies — required for the website to function
Analytics cookies — Google Analytics (anonymised IP), Microsoft Clarity
Advertising cookies — Google Ads conversion tracking, Meta Pixel

You can manage your cookie preferences via our cookie banner or your browser settings. See our Cookie Policy for full details.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

8. Your Rights

Depending on your location, you may have rights to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise any of these rights, email us at hello@digitalcoz.com. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

DigitalCoz
Website: www.digitalcoz.com
Email: hello@digitalcoz.com
Phone: +91 81061 52525
Location: Madhapur, Hyderabad – 500081, Telangana, INDIA